Probably the most important page on the website. When you place insurance through us, you trust us to make sure any claim that is covered under your policy is promptly and efficiently managed.
It’s what we are here for.
Different insurers have different systems for handling claims, but regardless of who insures you, we are always there to assist you and ensure that your interests are properly represented.
Most insurers either prefer to deal with claims directly, or to use the services of a loss adjuster to resolve matters, and the procedures for each company are outlined below. But rest assured, we monitor all claims, with our Claims Manager, Caroline Bullard and Claims Handler, Oscar Camilleri, in daily contact with all insurers and loss adjusters. If you have a query, or would like Caroline or Oscar's help to further your claim, you can contact them here.
Talk to usFor contact details, please click on your insurer below – you will need your policy number and details of the claim.
Whether you want to confirm new instructions, enquire about a quote, or simply to ask a question, please use the form opposite, leaving contact details, and a member of our team will get back to you promptly.
If you have all the information required to obtain an insurance quotation for any Commercial Property or Block of Flats, please complete our proposal form and email it to info@albanwiseinsurance.co.uk – all submissions will be acknowledged so you know we’re working on it.